If you're having trouble withdrawing, there could be a couple of reasons behind it:
- Bonus Funds: If you're trying to withdraw bonus funds, they can only be withdrawn once they're converted to real funds. This happens when you meet the wagering requirements associated with the bonus, up to the specified amount in our terms and conditions.
- Insufficient Real Funds: If you're attempting to withdraw, but your real funds balance is below the minimum withdrawal limit of 10 GBP, the process cannot be started. Please make sure you have enough real funds available for withdrawal.
Note: For a full breakdown of the available funds on your account, simply tap or click the total amount.
We understand this might be a bit frustrating, but we're here to help! If you need any further clarification or assistance, feel free to get in touch with us via our 24/7 live chat.