Andreea U.
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Activity overview
Latest activity by Andreea U.-
Andreea U. created an article,
Net deposit limits: What are they and how can I set one?
We offer net deposit limits to help you manage your budget on your (brand) account. These limits can be applied on a daily, weekly, or monthly basis and as opposed to regular deposit limits, which ...
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Andreea U. created an article,
Where can I see my withdrawal history?
You can check your Transaction History at any time, in one of two ways: by generating a report from the "My History" tab on your account details page or accessing the "Transactions" tab in the Cash...
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Andreea U. created an article,
Why am I unable to withdraw?
If you're having trouble withdrawing, there could be a couple of reasons behind it: Bonus Funds: If you're trying to withdraw bonus funds, they can only be withdrawn once they're converted to real ...
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Andreea U. created an article,
Do I need to provide documents before I can withdraw?
You can request a withdrawal of your cash balance at any time and rest assured that all your transactions with us are secure. Sometimes, to maintain industry required levels of security, we might n...
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Andreea U. created an article,
I requested a withdrawal, but it hasn't yet been paid.
If you have requested a withdrawal and it hasn't been paid yet, please allow the timeframe specified in our terms and conditions to pass. For more details, see "How Soon Should I Expect to Receive ...
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Andreea U. created an article,
How do I choose my preferred method of payment?
We aim to process withdrawals to the same method you used for deposits, at least up to the deposited amount. This is referred to as a payment method's Transaction Balance. If your preferred method ...
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Andreea U. created an article,
How soon should I expect to receive my withdrawal?
The time it takes to receive your withdrawal depends on both our internal processing time and the specific withdrawal method you choose. While we always try to complete the process in 1 business da...
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Andreea U. created an article,
How do I make a withdrawal?
To make a withdrawal, follow these steps depending on your device: On PC and Laptop:Click the drop-down arrow next to your total balance.In the extended window, click "Cashier". On Mobile Devices:T...
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Andreea U. created an article,
Why am I unable to deposit?
While we understand this is less than ideal, certain aspects might prevent you from completing a deposit, among which: Connectivity issues; always check your internet connection, any delay created...
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Andreea U. created an article,
What is the smallest deposit I can make?
The smallest deposit amount available is £10 GBP.